Accessibility - Ensuring that everyone can enjoy a visit to Kirkby Stephen East.
UPDATED 20/09/2021
We want to ensure that every visitor can have the best time at Kirkby Stephen East. To this end, we have prepared this page of information on the accessibility of our site.
The main station building and platform can be accessed by a ramp. This currently operates as a drop off facility but we are in the process of upgrading our car park at the front of the building which will have designated disabled parking spaces.
The Buffet Car (catering facility) at the station can be accessed by ramps but undercover seating and tables are on the station platform next to the vehicle for those inviduals who cannot access it. This is a 1930s vintage carriage with narrow doors.
We have a designated disabled seating area on our trains which is accessible by a ramp and provides seating for guests of wheelchair users accompanying guests to travel with them. We can also have compartment stock for those who need quiet areas.
Toilet facilities at KSE are currently being refurbished. There are now operational, gender neutral toilets in the main building which require further work including painting and fixing hand rails. We had hoped to finish the work prior to reopening but due to circumstances beyond our control this has not been possible and we apologise for this.
In our closed season (December - Easter) we will be building a designated disabled toilet and baby change facility ready for the 2022 season.
We are more than happy to discuss any needs you or a loved one may have when visiting. You can do this by using our 'Contact' page, which can be accessed by clicking here.
We want to ensure that every visitor can have the best time at Kirkby Stephen East. To this end, we have prepared this page of information on the accessibility of our site.
The main station building and platform can be accessed by a ramp. This currently operates as a drop off facility but we are in the process of upgrading our car park at the front of the building which will have designated disabled parking spaces.
The Buffet Car (catering facility) at the station can be accessed by ramps but undercover seating and tables are on the station platform next to the vehicle for those inviduals who cannot access it. This is a 1930s vintage carriage with narrow doors.
We have a designated disabled seating area on our trains which is accessible by a ramp and provides seating for guests of wheelchair users accompanying guests to travel with them. We can also have compartment stock for those who need quiet areas.
Toilet facilities at KSE are currently being refurbished. There are now operational, gender neutral toilets in the main building which require further work including painting and fixing hand rails. We had hoped to finish the work prior to reopening but due to circumstances beyond our control this has not been possible and we apologise for this.
In our closed season (December - Easter) we will be building a designated disabled toilet and baby change facility ready for the 2022 season.
We are more than happy to discuss any needs you or a loved one may have when visiting. You can do this by using our 'Contact' page, which can be accessed by clicking here.